Contact
Below are the addresses for particular matters, together with the details of the entity running the service. Writing to the address that matches your matter shortens the wait for a reply.
General enquiries
Questions regarding the websites operation, user accounts, terms and conditions, and the ticket sales process should be directed to kontakt@reventy.pl. Responses are typically provided within two business days.
Complaints and disputes
The seller of a ticket is the event organiser, the service acts solely as an intermediary in making it available and in settling the payment. Complaints about the running of an event, and about ticket types, numbers and availability, should be addressed directly to the organiser, whose details are given on the event page. Complaints about the service itself, about payments and about the booking process are accepted at kontakt@reventy.pl and answered within fourteen days of receipt. The refund terms are described in Terms of service.
Reporting illegal content
An event whose content breaks the law or the terms can be reported at kontakt@reventy.pl. A report should give the address of the event page and the reason for reporting; the more precise the description, the sooner the matter is settled. Every report is examined, and both the reporter and the organiser concerned are notified of the decision — the organiser also receives its reasons and information about appealing. Running a point of contact for such reports is an obligation of a provider hosting third-party content.
Legal entity
- Name:
- Szymon Sadowski
- Address:
- Strachocin 23, 57-550 Stronie Śląskie
- Tax number:
- -
- Email:
- kontakt@reventy.pl