Contact

Below are the addresses for particular matters, together with the details of the entity running the service. Writing to the address that matches your matter shortens the wait for a reply.

General enquiries

Questions regarding the websites operation, user accounts, terms and conditions, and the ticket sales process should be directed to kontakt@reventy.pl. Responses are typically provided within two business days.

Complaints and disputes

The event organizer is the ticket seller; this website acts solely as an intermediary in making tickets available and processing payments. Complaints regarding the course of the event, as well as the types, number, and availability of tickets, should be directed directly to the organizer, whose contact information is provided on the event page. Complaints regarding the website’s operation, payments, and the booking process are accepted at reklamacje@reventy.pl and will be addressed within fourteen days of receipt. The refund policy is described in Terms of service.

Reporting illegal content

An event whose content violates the law or the terms of service can be reported at tresc@reventy.pl. The report should include the event’s web address and the reason for the report; the more detailed the description, the faster the matter will be reviewed. Every report is reviewed, and both the reporter and the organizer to whom the report pertains are notified of the decision; the organizer is provided with a justification along with information on the possibility of appeal. Operating a contact point for such reports is the responsibility of the service provider that makes third-party content available.

Legal entity

Name:
Szymon Sadowski
Address:
Strachocin 23, 57-550 Stronie Śląskie
Tax number:
-
Email:
kontakt@reventy.pl

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