Organiser terms

Who this covers

These terms and conditions apply to anyone who lists an event on the platform, even if admission is free or the ticket costs 0 PLN. The sections on fees, payouts, and refunds apply exclusively to the sale of paid tickets: for free events, we do not charge any fees, and a payment processor account is not required. For paid tickets, the organizer is the seller, and Reventy acts as an intermediary; tax-related obligations toward the buyer—including receipts and invoices—are the responsibility of the organizer.

Event content, moderation and reports

The description, photos, date, location, and ticket prices are the responsibility of the organizer, who is directly accountable for them; this website does not create them or verify their accuracy. The event must comply with the law and accurately reflect what will actually take place.

You may not publish content that is illegal, belongs to others without the right to use it, or is misleading regarding an event, its date, location, program, or price. You may also not circumvent the website’s security measures or limits.

Every event is moderated before it is published. The number of events you can post is limited by a daily quota; if you need a higher limit, please contact us.

A moderator may reject or remove an event, or restrict or suspend an account for a specified period. In each of these cases, we provide a reason, which is forwarded to the event organizer. You can appeal the decision through the same channel used to report content; the address is provided on the contact page.

Organizer’s Responsibilities

The organizer is responsible for the conduct of the event and its compliance with the description, for admitting holders of valid tickets, and for tax settlements with buyers, including receipts and invoices. Selling paid tickets requires an account with a payment processor that has been verified for deposits and withdrawals; the organizer sets up this account at the time of verification, which is conducted by the payment processor, not the service. The organizer must provide the information needed to issue invoices for the commission before sales begin.

Paid ticket sales — currently on hold

The service does not currently sell paid tickets. You can publish free-entry events, issue free tickets and run sign-ups — and the chapters on event content, moderation and your obligations already apply to you today. The clauses on fees, payouts and refunds describe paid ticket sales and will only apply to you once we launch them — with at least 15 days notice.

What we charge

There are no fees for free events with open admission. For paid tickets, we deduct a flat percentage from each ticket sold; this covers the service fee and the payment processing costs incurred by the operator. We deduct this amount from the sales proceeds rather than adding it to the buyer’s total; the price shown in the list and on the map is the final price. We will announce the rate at least 15 days in advance of the start of paid ticket sales.

Payouts

Money from buyers goes straight to your payment provider account and never passes through ours. We order the transfer to your bank account 3 days after the event ends — that window covers refunds and disputes. The smallest payout is PLN 50.00; smaller amounts wait for the next one.

Ticket prices

The lowest price for a paid ticket is PLN 10.00.

Refunds and cancellation

When an organizer cancels an event, participants who have purchased tickets receive a full refund of the ticket price, and the organizer covers the payment processing fee. If the purchaser cancels the ticket on their own, the refund amount is reduced by the payment processing fee.

Changes to these terms

We will provide at least 15 days’ advance notice of any changes to the terms and conditions, including rates; such changes will not take effect before the end of that period. Sales are billed according to the rates in effect on the date of payment, so changes are not applied retroactively. Previous versions of this document are available upon request.